Telecoms firms set for new regulation

Telecommunications operators say they are ready to implement a 10-year-old ministerial decree from the Communications and Information Ministry on requiring customers to show official identity papers upon purchasing a new prepaid SIM card. 

As of Tuesday, customers wishing to purchase new SIM cards are required to present their identity papers, in order to prevent the misuse of telecommunications services and prevent identity fraud. 

The identity papers can be in the form of a National Identity Card (KTP), student card, driver’s license or passport.

Indosat Ooredoo chief sales and distribution officer Joy Wahyudi outlined his company’s stance on the regulation, saying the firm was technically and administratively ready to implement the regulation.

“Indosat Ooredoo has readied our new system to accommodate the customer database details. The new SIM cards have been distributed and our retailers have been informed. We can say that we are ready,” he said on the sidelines of the launch of the implementation of the ruling at the Communication and Information Technology Ministry on Tuesday. 

The government began to enforce the ruling last year as part of efforts to prevent the use of unregistered prepaid cards for criminal activities. The government extended the deadline to this year given operators’ lack of readiness. 

Meanwhile, Telkomsel sales director Mas’ud Kamid said that the company was also ready to implement the decree’s requirements. He added that potential problems arising in the future would be handled collaboratively between retailers and operators. 

“The potential problems that might arise include customers being unable to produce their ID papers because they’ve gone missing or have expired and so on. This could be tackled through intensive coordination with retailers in the field,” Mas’ud said.

Separately, Indonesian Telecommunications Regulatory Body (BRTI) commissioner Ketut Prihadi Kresna explained that both the BRTI and the ministry were convinced the measures were necessary to combat misuse, such as the spread of unsolicited messages and other breaches of privacy.
According to the measure, customers’ identities will be stored in operators’ databases, which will be sorted according to their citizen’s identity numbers (NIK) in cooperation with the Home Ministry, a partnership that operators are currently working on.

Source:, 16/12/15
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